{"id":1211,"date":"2024-03-07T10:42:08","date_gmt":"2024-03-07T08:42:08","guid":{"rendered":"https:\/\/kolma.style\/faq-versand-und-lieferung\/"},"modified":"2024-07-26T10:30:31","modified_gmt":"2024-07-26T08:30:31","slug":"faq-expedition-et-livraison","status":"publish","type":"page","link":"https:\/\/kolma.style\/fr\/faq-expedition-et-livraison\/","title":{"rendered":"Foire aux questions &#8211; Exp\u00e9dition et livraison"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1><span style=\"color: #85957b;\">Foire aux questions<\/span><\/h1>\n<h4>Exp\u00e9dition et livraison<\/h4>\n<\/div><\/div><div class=\"w-separator size_custom\" style=\"height:15px\"><\/div><div class=\"w-tabs faqakkordion style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_plus cpos_left\"><div class=\"w-tabs-section hide_on_default hide_on_laptops hide_on_tablets hide_on_mobiles\" id=\"q8c1\"><button class=\"w-tabs-section-header\" aria-controls=\"content-q8c1\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Puis-je encore annuler ou modifier une commande?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-q8c1\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Si ta commande est en phase de ouvert, tu peux toujours l&#8217;annuler ou la modifier. D\u00e8s qu&#8217;une autre \u00e9tape s&#8217;affiche, aucune modification ou annulation n&#8217;est possible.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"ra0d\"><button class=\"w-tabs-section-header\" aria-controls=\"content-ra0d\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Quelles sont les options d&#8217;exp\u00e9dition?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ra0d\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>L&#8217;exp\u00e9dition est effectu\u00e9e par La Poste Suisse \u2013 Exp\u00e9dition standard.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"db4f\"><button class=\"w-tabs-section-header\" aria-controls=\"content-db4f\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Comment suivre ma commande?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-db4f\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Apr\u00e8s l&#8217;envoi de la commande, tu recevras une confirmation d&#8217;envoi par e-mail.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"lc83\"><button class=\"w-tabs-section-header\" aria-controls=\"content-lc83\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Combien co\u00fbte l&#8217;exp\u00e9dition?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-lc83\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Les commandes dont la valeur d\u00e9passe les 50\u00a0CHF sont exp\u00e9di\u00e9es gratuitement en Suisse.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"eda5\"><button class=\"w-tabs-section-header\" aria-controls=\"content-eda5\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Puis-je faire exp\u00e9dier ma commande \u00e0 une autre adresse?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-eda5\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Tu peux saisir une autre adresse de livraison avant de finaliser ta commande. Pour ce faire, \u00e0 l&#8217;\u00e9tape \u00abD\u00e9tails de la facture\u00bb, coche la case \u00abEnvoyer la livraison \u00e0 une autre adresse\u00bb.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"ree6\"><button class=\"w-tabs-section-header\" aria-controls=\"content-ree6\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Combien de temps prend l&#8217;exp\u00e9dition?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ree6\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Ta commande est livr\u00e9e dans les 2 \u00e0 3\u00a0jours ouvrables. Ces d\u00e9lais de livraison sont sans engagement. En cas de retard, nous t&#8217;informerons par e-mail.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"o01a\"><button class=\"w-tabs-section-header\" aria-controls=\"content-o01a\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Ma commande aurait d\u00e9j\u00e0 d\u00fb arriver.<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-o01a\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Nous sommes d\u00e9sol\u00e9s que ta commande ne soit pas arriv\u00e9e au moment indiqu\u00e9. Pri\u00e8re de nous contacter \u00e0 l&#8217;adresse <a href=\"mailto:info@kolma.style\">info@kolma.style<\/a> afin que nous puissions y regarder de plus pr\u00e8s.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Foire aux questions Exp\u00e9dition et livraison Puis-je encore annuler ou modifier une commande?Si ta commande est en phase de ouvert, tu peux toujours l&#8217;annuler ou la modifier. D\u00e8s qu&#8217;une autre \u00e9tape s&#8217;affiche, aucune modification ou annulation n&#8217;est possible. Quelles sont les options d&#8217;exp\u00e9dition?L&#8217;exp\u00e9dition est effectu\u00e9e par La Poste Suisse \u2013 Exp\u00e9dition standard. Comment suivre ma...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Foire aux questions - Exp\u00e9dition et livraison - Kolma Style<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Foire aux questions - Exp\u00e9dition et livraison - Kolma Style\" \/>\n<meta property=\"og:url\" content=\"https:\/\/kolma.style\/fr\/faq-expedition-et-livraison\/\" \/>\n<meta property=\"og:site_name\" content=\"Kolma Style\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/profile.php?id=61556920808920\" \/>\n<meta property=\"article:modified_time\" content=\"2024-07-26T08:30:31+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/kolma.style\/fr\/faq-expedition-et-livraison\/\",\"url\":\"https:\/\/kolma.style\/fr\/faq-expedition-et-livraison\/\",\"name\":\"Foire aux questions - Exp\u00e9dition et livraison - Kolma Style\",\"isPartOf\":{\"@id\":\"https:\/\/kolma.style\/#website\"},\"datePublished\":\"2024-03-07T08:42:08+00:00\",\"dateModified\":\"2024-07-26T08:30:31+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/kolma.style\/fr\/faq-expedition-et-livraison\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/kolma.style\/fr\/faq-expedition-et-livraison\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/kolma.style\/fr\/faq-expedition-et-livraison\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\/\/kolma.style\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Foire aux questions &#8211; 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