{"id":1214,"date":"2024-04-26T07:32:12","date_gmt":"2024-04-26T05:32:12","guid":{"rendered":"https:\/\/kolma.style\/faq-ruecksendung-und-reklamation\/"},"modified":"2024-05-01T16:03:50","modified_gmt":"2024-05-01T14:03:50","slug":"faq-returns-and-complaints","status":"publish","type":"page","link":"https:\/\/kolma.style\/en\/faq-returns-and-complaints\/","title":{"rendered":"Frequently Asked Questions &#8211; Returns and complaints"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1><span style=\"color: #85957b;\">Frequently Asked Questions<\/span><\/h1>\n<h4>Returns and complaints<\/h4>\n<\/div><\/div><div class=\"w-separator size_custom\" style=\"height:15px\"><\/div><div class=\"w-tabs faqakkordion style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_plus cpos_left\"><div class=\"w-tabs-section\" id=\"m8de\"><button class=\"w-tabs-section-header\" aria-controls=\"content-m8de\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What do I have to do if I want to return goods?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-m8de\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Antwort&#8230;.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"ga29\"><button class=\"w-tabs-section-header\" aria-controls=\"content-ga29\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Do I have to pay for returns?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ga29\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Eine R\u00fccksendung&#8230;.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"wb61\"><button class=\"w-tabs-section-header\" aria-controls=\"content-wb61\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">The goods are damaged<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-wb61\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Es tut und leid, falls dir ein besch\u00e4digtes Paket zugestellt wurde&#8230;<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"dc8d\"><button class=\"w-tabs-section-header\" aria-controls=\"content-dc8d\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">I&#8217;ve received an item which I didn&#8217;t order.<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-dc8d\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Antwort&#8230;<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Frequently Asked Questions Returns and complaints What do I have to do if I want to return goods?Antwort&#8230;. Do I have to pay for returns?Eine R\u00fccksendung&#8230;. The goods are damagedEs tut und leid, falls dir ein besch\u00e4digtes Paket zugestellt wurde&#8230; I&#8217;ve received an item which I didn&#8217;t order.Antwort&#8230;","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Frequently Asked Questions - Returns and complaints - Kolma Style<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions - Returns and complaints - Kolma Style\" \/>\n<meta property=\"og:url\" content=\"https:\/\/kolma.style\/en\/faq-returns-and-complaints\/\" \/>\n<meta property=\"og:site_name\" content=\"Kolma Style\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/profile.php?id=61556920808920\" \/>\n<meta property=\"article:modified_time\" content=\"2024-05-01T14:03:50+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/kolma.style\/en\/faq-returns-and-complaints\/\",\"url\":\"https:\/\/kolma.style\/en\/faq-returns-and-complaints\/\",\"name\":\"Frequently Asked Questions - Returns and complaints - Kolma Style\",\"isPartOf\":{\"@id\":\"https:\/\/kolma.style\/#website\"},\"datePublished\":\"2024-04-26T05:32:12+00:00\",\"dateModified\":\"2024-05-01T14:03:50+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/kolma.style\/en\/faq-returns-and-complaints\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/kolma.style\/en\/faq-returns-and-complaints\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/kolma.style\/en\/faq-returns-and-complaints\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\/\/kolma.style\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Frequently Asked Questions &#8211; 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