{"id":1210,"date":"2024-03-07T10:42:08","date_gmt":"2024-03-07T08:42:08","guid":{"rendered":"https:\/\/kolma.style\/faq-versand-und-lieferung\/"},"modified":"2024-07-26T10:31:59","modified_gmt":"2024-07-26T08:31:59","slug":"faq-shipping-and-delivery","status":"publish","type":"page","link":"https:\/\/kolma.style\/en\/faq-shipping-and-delivery\/","title":{"rendered":"Frequently Asked Questions &#8211; Shipping and delivery"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1><span style=\"color: #85957b;\">Frequently Asked Questions<\/span><\/h1>\n<h4>Shipping and delivery<\/h4>\n<\/div><\/div><div class=\"w-separator size_custom\" style=\"height:15px\"><\/div><div class=\"w-tabs faqakkordion style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_plus cpos_left\"><div class=\"w-tabs-section hide_on_default hide_on_laptops hide_on_tablets hide_on_mobiles\" id=\"eff5\"><button class=\"w-tabs-section-header\" aria-controls=\"content-eff5\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can I still cancel or change an order?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-eff5\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>If your order has the status &#8220;open&#8221; you can still cancel or change your order. As soon as you are shown a different status, you will no longer be able to change or cancel it.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"j142\"><button class=\"w-tabs-section-header\" aria-controls=\"content-j142\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What are the shipping options?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-j142\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Shipping is by Swiss Post \u2013 standard shipping.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"z284\"><button class=\"w-tabs-section-header\" aria-controls=\"content-z284\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do I track my order?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-z284\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>After the order has been shipped, you will receive a shipping confirmation by e-mail<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"o3b5\"><button class=\"w-tabs-section-header\" aria-controls=\"content-o3b5\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What is the cost of shipping?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-o3b5\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Deliveries within Switzerland are free of charge for orders of CHF 50.00 or more.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"p4e3\"><button class=\"w-tabs-section-header\" aria-controls=\"content-p4e3\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can I ship my order to a different address?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-p4e3\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>You can enter a different delivery address before completing your order. To do this, in the invoice details step, tick &#8220;Send to a different address?<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"d619\"><button class=\"w-tabs-section-header\" aria-controls=\"content-d619\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How long does shipping take?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-d619\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The delivery time of your order is 2\u20133 working days. These delivery periods are non-binding. In the event of a delay, you will be informed by email.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"h750\"><button class=\"w-tabs-section-header\" aria-controls=\"content-h750\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">My order should have already arrived<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-h750\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>We&#8217;re sorry your order did not arrive at the specified time. In order for us to be able to look into this, please contact us at <a href=\"mailto:info@kolma.style\">info@kolma.style<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Frequently Asked Questions Shipping and delivery Can I still cancel or change an order?If your order has the status &#8220;open&#8221; you can still cancel or change your order. As soon as you are shown a different status, you will no longer be able to change or cancel it. What are the shipping options?Shipping is by...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Frequently Asked Questions - Shipping and delivery - Kolma Style<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions - Shipping and delivery - Kolma Style\" \/>\n<meta property=\"og:url\" content=\"https:\/\/kolma.style\/en\/faq-shipping-and-delivery\/\" \/>\n<meta property=\"og:site_name\" content=\"Kolma Style\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/profile.php?id=61556920808920\" \/>\n<meta property=\"article:modified_time\" content=\"2024-07-26T08:31:59+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/kolma.style\/en\/faq-shipping-and-delivery\/\",\"url\":\"https:\/\/kolma.style\/en\/faq-shipping-and-delivery\/\",\"name\":\"Frequently Asked Questions - Shipping and delivery - Kolma Style\",\"isPartOf\":{\"@id\":\"https:\/\/kolma.style\/#website\"},\"datePublished\":\"2024-03-07T08:42:08+00:00\",\"dateModified\":\"2024-07-26T08:31:59+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/kolma.style\/en\/faq-shipping-and-delivery\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/kolma.style\/en\/faq-shipping-and-delivery\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/kolma.style\/en\/faq-shipping-and-delivery\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\/\/kolma.style\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Frequently Asked Questions &#8211; 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